Questions
Do my members need a crypto wallet?
No. Members claim their Bothy pass with their email and a quick one-time code, and open your pages the same way. People who already use a wallet app can use that instead.
Do I need to buy SkyeGate if I already run a Bothy community?
No. SkyeGate is already part of your Skye license. Sign in to your dashboard, download the plugin and paste your license key. No second purchase.
What’s the difference between the free plugin and Pro?
The free plugin (SkyeGate Lite) lives on WordPress.org and checks one rule per locked page, which covers “members of our community.” Pro lets you combine up to 10 rules on one page, runs SkyeWoo with the same license, and also works on Next.js. Pro is $49 a month or $350 a year, or included in a Bothy Skye license. The full technical comparison is on the developer page.
When someone leaves our group, how fast do they lose access?
Remove them in your Bothy dashboard and their pass is revoked. SkyeGate remembers each check for 30 minutes by default, so they are out within that window. You can make that shorter under Settings → SkyeGate.
Can someone peek at the members-only part?
No. The locked content stays on your server and is only sent to the browser after a member is recognized. It is not hidden in the page source.
I installed the plugin but nothing is happening
On Pro you need to activate both the plugin and the license key. After uploading the ZIP, click Activate Plugin. Then go to Settings → SkyeGate, paste your license key, and click Activate. The free plugin needs no key.
How do I update to a new version?
The same way you update any other WordPress plugin. Since version 1.9.3, SkyeGate checks skyemeta.com for new releases and shows the normal update notice on your Plugins screen when one is ready. With an active license it is a one-click update, and your settings and gates are kept.
Running something older than 1.9.3? That version cannot see updates yet, so do it once by hand: generate a fresh download link at skyemeta.com/account, then upload the new ZIP under Plugins → Add New → Upload Plugin and choose Replace current with uploaded. After that, updates arrive on their own. Your Plugins screen always shows the version you are on, and whether a newer one is waiting.
On the free tier there is nothing to do at all. SkyeGate Lite lives in the WordPress.org plugin directory, so it updates itself the way every directory plugin does.
I didn't receive my license key
Check your spam folder for an email from noreply@skyemeta.com. If you still can't find it, contact us with your purchase email.
Can I use my license on multiple sites?
Each license is locked to one domain. Deactivate in Settings → SkyeGate to move it. Multiple sites need separate subscriptions.
Can I use SkyeGate on a Next.js site?
Yes. SkyeGate Pro also ships as an npm package for Next.js, and the same license covers both. Hand your developer the SkyeGate for developers page and the SDK docs.
Can I use SkyeGate outside the United States?
Yes. SkyeGate is available worldwide. It runs on any WordPress or Next.js site in any country, and the wallets it recognizes are borderless by nature. Plans are billed in US dollars through Stripe, which accepts cards from most countries, and the price you see is the price you pay: no tax is added at checkout.
How do I cancel my subscription?
Go to skyemeta.com/account, enter your license key, and cancel through the billing portal. You keep access until the end of your billing period.
